Refund policy

Returns & Refunds

I want you to love the artwork you bring into your home. Because original paintings are one-of-a-kind works of art, all original artwork sales are final.

Fine art prints may be returned within 14 days of delivery, provided they are unused, undamaged, and returned in their original packaging. Customers are responsible for return shipping costs.

Shipping charges are non-refundable.

Damaged Orders: If your artwork arrives damaged, please contact Carly Anne Studio within 48 hours of delivery. Include your order number and clear photographs of the artwork, packaging, and shipping box. Damaged orders will be reviewed individually and, when appropriate, replaced or refunded.

Please contact admin@carlyannestudio.com before sending any return. Returns sent without prior authorization may not be accepted.